The week before last, the spotlight was cast on dental charges: Consumer champion Which? released results of a survey carried out on 1,000 people in England who had all visited their dentist in the last six months. Coverage of the survey results was featured on the BBC News website, television and on national radio stations. We felt it may be helpful to give details on our cost policy at Ock Street, and demonstrate where we fit within the survey results.
The Which? survey focussed on NHS charges. These charges were enforced in 1951 to help cover the cost of providing treatment. The survey focussed on the legislation in place around this, for example the clarity of display and the ease of patients accessing the cheapest but most effective treatment options for them.
We offer NHS care for children up to 16 years of age, and students under 19. This care is provided free of charge to patients. During consultation however, private options may be offered. Charges will apply for these, should they be selected. Orthodontic services are only provided on a private basis and therefore would be charged for.
With private dental care, there are no nationally set charges. We pride ourselves on providing high quality dentistry at affordable prices, and offer a number of different payment options. When you initially enquire about treatment, we will provide you a range of options, clearly detailed in writing to take away and consider. We will clearly state the estimated fees for your treatment, and will take the time to explain benefits and minor risks of the treatment. We will also keep you up to date if your options change during your treatment, for example if any new information comes to light. This way, you’ll always know what to expect when presented with your bill.
As well as keeping you well informed as to what you should expect to pay, we offer a number of payment options. Many of our patients choose our ‘pay as you go’ option, and meet the costs of their treatment as these occur. Our treatment estimates are valid for 90 days from examination, so this gives you time to be able to plan when you have your treatment, and plan your payment. You may also consider payment through a private insurance scheme such as Denplan. Visit their website for more information. Lastly, we may be able to offer you a 0% finance flexible payment plan (subject to status). This is only applicable to courses of treatment involving several visits. For your ease payment is accepted by cash, credit and debit cards, and by cheque. We are also in a position to accept bank transfers.
It’s also worth noting that we have a range of gift vouchers available: so if you are recommending a friend for a specific service, for example tooth whitening for a special occasion, why not get in touch about our gift vouchers and help them prepare for their special event.
Life is full of unexpected costs and charges, but paying for your dental care needn’t be one of them, and the experiences noted by the Which? survey participants needn’t be yours. Contact us today for more information about payment options and to book in for a consultation.